Good day. Yes, this is a process that takes time. In some cases, may even have to do arbitration and/or take it to small claims court. Me personally, I have to keep reading the above textbook I suggested. It is an easy read. I found a section in there that tells you what to put on the face of the negotiable instrument. Also, keep reading the Federal Reserve Act especially sections 16 & 29 in its entirety. Connect this with the reading of the Bill of Exchange. They’re going to push back. Why wouldn’t they? If they didn’t to some extent we all would be paying our bills this way( even though we should be) , but they’re definitely going to make this a challenge. Just keep your faith, always work in good faith and eventually all will prevail. I have faith that we all will receive remedy 🙏🏿.
Hello. Suggested to read the cardmember agreement page. On it under "Payment Instructions" bullet points 4 and 6 (count the bullets because they are not numbered) tell you what they accept that's bullet 4. Bullet 6 tells you to mail it only to the address listed on your statement. Try and follow the instructions as written and see what happens. Hope this helps.
Respectfully sent,