At the end of the coupon class, Chris mentions that, on push back, it is time for a conditional acceptance letter. On my first time out, I sent the CEO a letter with the signed voucher. If they don't adjust the account and keep the voucher then I'm not sure what the Conditional Acceptance letter should look like. It isn't like the other templates in that the intention is for the account to remain open and usable month to month. The conditions would certainly be different than the other presented scenarios. and, i want to be sure to get it right the first time. Might someone have an example or template for this circumstance?
Gary in the course you will see samples/templates of conditional acceptance. I had to go back and really look at them. They have laws and codes to get familiarize with, I am doing myself. Yet for a coupon we list codes and laws relating to the coupon pay out. Refer back to the videos as well, about the coupons.