Help - Conditional Acceptance

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CA template for credit card voucher

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Gary Pfeffer

At the end of the coupon class, Chris mentions that, on push back, it is time for a conditional acceptance letter. On my first time out, I sent the CEO a letter with the signed voucher. If they don't adjust the account and keep the voucher then I'm not sure what the Conditional Acceptance letter should look like. It isn't like the other templates in that the intention is for the account to remain open and usable month to month. The conditions would certainly be different than the other presented scenarios. and, i want to be sure to get it right the first time. Might someone have an example or template for this circumstance?

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Andrew
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an example would be useful

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Gary Pfeffer
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I’ve been working on one, but haven’t joined a meeting since. Chase responded with a letter signed by no human being… LOL

He claimed they are breaking no laws and are rejecting my voucher. They didn’t actually return the voucher but they haven’t credited my account.

I’ll send you a copy of the letter if you like. Hopefully, I can attend the next work group,

Gar
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Olga Houston
Best Answer

Gary in the course you will see samples/templates of conditional acceptance. I had to go back and really look at them. They have laws and codes to get familiarize with, I am doing myself. Yet for a coupon we list codes and laws  relating to the coupon pay out. Refer back to the videos as well, about the coupons.

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Andrew
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did you ever develop an example?