Do I use of CH letter example (the one for Chase?) for the collection agency? I am not sure how they got a hold of my statement they send me all that information and also tried to serve me with some paperwork. Please How should I proceed with this matter? And I also have two Chargeoffs from Spacecoast Credit Union listed on my credit report as well once is for a credit card and the other one was for a loan. Thank you in advance for your help.